Is on the spot booking is possible for Tent City accommodation?
On the spot booking is not possible. You have to book accommodation at Tent city in advance as you have to show your booking voucher at the Check post to enter in the Tent city.
What is included in my booking?
Your booking includes everything mentioned in itinerary you have received at the time of your booking.
How can I cancel the booking?
Replythe confirmation email requesting the cancellation.
What are the facilities for Specially abled person?
Wheelchairs (without assistant) are available on request. Availability of wheelchair is limited. Reception, restaurant, rooms and bathrooms are Specially abled people friendly. Apart from Specially abled people, wheelchairs are available for elderly peoples as well.
Are pets allowed in the Tent city?
We regret that pets are not allowed.
What if any component of the booking is missed to avail?
There is no compensation possible in any way for missed component. Any missed Attractions from the package can not be shifted to the next day.
Is early Check-in and / or late Check-out is possible in the tent city?
Early Check-in and / or late Check-out in the tent / cottage are subject to availability. Guest can wait to the reception after arrival or room check-out if early check- in / late check-out is not possible. Also, there are plenty of the places to visit nearby.
Is driver accommodation facility available in Tent city?
Yes. Driver facility is available at Narmada Tent city. As the no. of beds are limited for driver accommodation, it will be on first come first serve basis.
This facility is Not available at Statue of unity Tent city.
Is any amendment possible in the booking?
Amendment is subject to availability of the tents and will be treated as per the cancellation policy.
Is SOU ticket included in Tent City booking?
All the tickets are included in the booking as per your package inclusions.
What is the maximum occupancy of the tent?
Maximum Occupancy is up to 3 person per tent.
What is payment condition for the booking?
Booking confirmation is subject to receipt of full payment in advance.
Is lunch available for late check-in?
Standard lunch time is 12:30 pm to 2:30 pm. If you are doing Late Check-out, inform reception about the same. You can request for packed lunch to be kept in your tent/ cottage.
Are personal vehicles allowed in Tent city? Is there parking facility available?
Yes. Guest booked Tent city can bring their personal vehicles to Tent city. Tent city has free parking facility available.
What if your transaction failed / booking is not done but the amount is deducted from your account?
For failed transaction, you can try to make payment aging with proper payment methods.
If booking is not done after deduction of amount, generally amount is reversed in your transaction source within 5 working days.
For both the cased you can call or write us on the contact details given on the website.
What is the Statue of Unity?
. The Statue of Unity is a statue of Indian independence activist Sardar Vallabhbhai Patel. It is the world’s tallest statue with a height of (597 ft) 182 meters.
What are the nearby attractions?
Saradarsarovar dam, Valley of Flowers, Butterfly Garden, Cactus Garden, Jungle Safari, Glow Garden (open in the Evening only), Ekta Mall, Children’s nutrition park, Saradar Sarovar Nauka Vihar, Zarwani Waterfalls, Khalwani Eco Tourism Point, River rafting, Arogya Van, Vishwa Van, Ekta Nursery, Dino Trail, Pet Zone, Shoolpaneshwar Mahadev Temple and Wild Life Sanctuary, Poicha are the attractions nearby The Statue of Unity.
What are the facilities available for visiting tourists?
There are clean washrooms (for specially abled people also), drinking water facility, cafeteria, Transport facility, locker room, huge parking, tourist information center, sitting arrangements, etc facilities available for visiting tourists.
What are the facilities for specially abled person?
Wheelchairs are available on request from the gate of the SOU Complex. Rest rooms are Specially abled people friendly. Apart from Specially abled people, wheelchairs are available for elderly peoples as well.
What are the days and timings for SOU visit?
SOU is closed on every Monday. Timings for visit SOU is from 8:00 am to 6:00 pm. Timing for entry to Viewing Gallery (observation deck) is from 8:00 am to 4:00 pm.
What is best time to visit SOU?
SOU has its onw beauty and advantages in each season. It is worth visiting anytime throughout the year.
What are the attractions in SOU Complex?
SOU Complex has museum, audio-visual gallery, sound and light show (in the evening only), exhibition centre, etc. There is an observation Deck at the Chest level of the SOU which gives excellent panoramic view of the surroundings. There are two lifts to reach at observation Deck.
What are the restrictions to be followed inside SOU Complex?
To keep premise clean, throw trash in trash bins. Food from outside is restricted. However, baby food and medicines are allowed. Items like cigarettes, matchbox, lighters, other inflammable items, intoxicants and pets are prohibited in SOU premise.
How to reach SOU?
From Ahmedabad: 198 kilometre/3 Hours 30 Minutes
From Vadodara: 91 kilometre/1 Hour 30 Minutes
From Surat: 156 kilometre/3 Hours
How to book tickets for SOU?
Online booking for SOU tickets is available on website. Due to recent pendemic, on the spot booking is not available at SOU Ticket booth at Shresth Bharat Bhavan (near Parking) and SOU ticketing center at the entrance of SOU Premise.
Is luggage allowed in SOU complex?
Purse, bag pack or small handbags with necessities are generally allowed in SOU complex. For exhaustive luggage, there is a locker facility available near SOU Complex.
What type of transport is available to visit SOU and nearby places?
There are Hop-on / Hop-off AC sitting Buses for visitors in a circular route throughout the day. There are electric Auto rickshaws and Cars are available for transport at almost all attractions. Personal vehicles are Not allowed from Shreshtha Bharat Bhavan. Guests has to park personal vehicles in parking at Shreshtha Bharat Bhavan.
Are the transportations chargeable?
Yes. Regular Hop-on/ Hope-off Bus Services charge is included in your SOU entry ticket. Rate for circular buses is not included in any package.
Are personal vehicles allowed inside SOU?
Personal vehicles are NOT allowed for transport.
Is SOU transport available from the Tent city?
For Narmada Tent City, Circular buses (charging INR 50/- per person per time) are available every 30 minutes from 8 am to 6 pm.
For Statue of Unity Tent City, transport is included in SOU tent city buses in your package.
What is the validity of the Bus Services?
Once ticket is booked, you can use SOU Bus services from 8:00 am to 6:00 pm n Hop-on / Hop-off basis.
However, for Circular bus service, INR 50/- is charge per person per trip.
Is there Parking facility available near SOU?
Yes. There is a huge parking facility is available on chargeable basis.
Is transport available from Kevadiya Railway station?
Circular buses, charges INR 50/- per person per time, are available for the railway station at its schedule timings.
Where can we book tickets for SOU?
Tickets can be booked online from the website. Due to recent pendemic, on the spot booking is not available.
How are refunds and cancellations handled?
Tourists who have booked tickets online or well in advance can cancel tickets from website. Refunds will be paid automatically as per the cancellation policy. Tourists can also upgrade the tickets from the counter, though this is subject to availability of tickets.
What is the validity of the ticket?
The ticket is valid for one day.
Whom should I contact to book my tickets offline?
Offline on the spot booking is not possible.
Does a foreign visitor to SoU need to buy a different ticket?
Foreigner visitors have to buy separate Viewing Gallery ticket (Observation deck). Rest all sight seeing tickets are the same for all nationals.
Do my tickets include the bus fare?
Your tickets are already inclusive of bus fare and you need not pay extra bus fare. However, there will be extra charges, INR 50/- for each time, for CIRCULAR ROUTE BUSES.
Are there any charges for kids’ entry or is it for free?
There are no charges for kids below 3 years. Charges are applicable for children from 3 to 15 years.
Are there any student discounts?
No, there is no discount scheme for students.
Will it be difficult to communicate at SOU if I am not fluent in Hindi or English?
Please do not worry as a team will be present to help you at the counter.